MCDST: Supporting Users on Windows XP, CMP#909
This is Microsoft's Course #2261

Microsoft Certification Classes
MCDST (MS Certified Desktop Support Technician)
MCSE (MS Certified Systems Engineer),
MCSA (MS Certified Systems Administrator)

This course is the first course in the Microsoft Certified Desktop Support Technician (MCDST) curriculum. It is an ideal starting point for workforce entrants and career changers new to Microsoft networking ( Window XP and Windows Server 2003) who aspire to work as Help Desk Technicians, Microsoft Certified Systems Administrators (MCSA) and or Microsoft Certified Systems Engineers (MCSE). This is Microsoft's Course #2261.

Technology update: Please bring a Flash Drive/Memory Stick 512MB or larger to class which will enable you to save your class work.

Classroom hours: 24

Upon completion of this course students will be able to:
• Perform and troubleshoot an attended installation of the Windows XP operating system.
• Monitor, manage, and troubleshoot access to files and folders
• Troubleshooting Network Protocols and Services
• Configure and troubleshoot local user and group accounts.
• Troubleshoot the TCP/IP protocol.