MCDST: Supporting Users on Windows XP, CMP#908
: Troubleshooting Desktop Application Support Issues
This is Microsoft's Course #2262

Microsoft Certification Classes
MCDST (MS Certified Desktop Support Technician)
MCSE (MS Certified Systems Engineer),
MCSA (MS Certified Systems Administrator)

This is the second course in the Microsoft Certified Desktop Support Technician (MCDST) curriculum. Learn to troubleshoot issues related to Desktop Applicatios, Internet Explorer, Outlook and Microsoft Office. This is Microsoft's Course #2262.

Technology update: Please bring a Flash Drive/Memory Stick 512MB or larger to class which will enable you to save your class work.

Classroom hours: 24

Upon completion of this course students will be able to:
• Troubleshoot desktop application support issues
• Resolve problems related to Internet Explorer
• Troubleshoot issues related to Outlook
• Fix issues related to Microsoft Office