What is my email address?
Can I change my My MC ID/email address?
What is the size limit of my MC email account?
What is the maximum message size limit?
How do I view the size of a message?
How do I change my password?
How can I change my username?
Is there anyway I can access my email without going through My MC?
What if My MC is unavailable/down? Does that mean I can't read my email?
Am I required to use/check this e-mail account? How often should I be checking this account?
I’m an employee taking classes. Why don’t I see an email icon in My MC?
What happens if I near my storage limit?
Can I forward my MC email to another email account automatically (e.g. gmail, yahoo, etc.)?
Can I send an e-mail to ALL faculty and/or students?
How do I use spell check?
Can I compose a message and select contacts from my list?
How do I add an attachment?
How do I view attachments?
What file types can be sent as attachments?
Can I send links to web pages in my messages?
In which languages is email available?
Will email messages that I move to my trash folder be automatically deleted?
Can I use this e-mail account for non-college related activities?
How long can I keep my email after I stop attending MC?
What about spam?
What should I do about a message that asks for personal information?
Can I look up another student’s email address?
What kinds of external devices (phones, PDAs) can I use to access my email?
What if I have other questions about MC email?
What is my email address? | back to top
The format is: [Your own]
My MCID@montgomerycollege.edu
Can I change my My MC ID/email address? | back to top
My MC ID's for employees and students, and e-mail addresses for students will be changed as requested by the user themselves under the following circumstances:
Any other reason for changing the My MC ID or student e-mail address that is not listed here, is up to the discretion of the My MC Advisory Committee.
To request a My MC ID/email address change, send an email with your request to mymc@montgomerycollege.edu. In the email, please include your full name and former name (if a name change has occurred), your current My MC ID and your telephone number. After your My MC ID and email address have been changed, you will be notified via e-mail or telephone. Your old My MC ID will remain active in conjunction with your new My MC ID for a short time until you confirm you have received the new My MC ID. For students, your new email address takes affect immediately after your My MC ID has been changed. Your old email address will no longer be active once an ID change has been made.
What is the size limit of my MC email account? | back to top
50MB per email account.
What is the maximum message size limit? | back to top
6MB including attachments. You can send up to 4 attachments of up to 1.5MB each.
How do I view the size of a message? | back to top
Message size can be viewed within the email client. It is listed in the far right column of your email inbox.
How do I change my password? | back to top
Your email password will be the same as your My MC password. It can be changed within My MC.
How can I change my username? | back to top
Your username is your existing My MC ID. Please contact your campus registrar for official name change procedures.
Is there anyway I can access my email without going through My MC? | back to top
No.
What if My MC is unavailable/down? Does that mean I can't read my email? | back to top
Yes. However, you will not lose any messages; they will be sent to your inbox when the system is restored.
Am I required to use/check this e-mail account? How often should I be checking this account? | back to top
Your email account will be an official means of communication between you and Montgomery College. Use of email in the classroom will be determined by each individual instructor. It is recommended that you check this account routinely for official communication or as directed by your instructor(s).
I’m an employee taking classes. Why don’t I see an email icon in My MC? | back to top
Employees will still use Outlook for their email. However, you can use the email functions in My Courses and in any groups you belong too.
What happens if I near my storage limit? | back to top
You will receive a message notifying you that you are nearing the limit.
Can I forward my MC email to another email account automatically (e.g. gmail, yahoo, etc.)? | back to top
Yes, you can auto forward e-mail to an external account. Click on the “help” link in your email window for more information on account forwarding.
Can I send an e-mail to ALL faculty and/or students? | back to top
No.
How do I use spell check? | back to top
Spell checking is available when composing a message. Click on the “spell check” button before hitting send.
Can I compose a message and select contacts from my list? | back to top
Yes, but only if you have the email addresses listed in your address book. Click on the “help” link in your email window for more information on setting up an address book.
How do I add an attachment? | back to top
When composing an e-mail, click the “attach” button and then select your document from your hard drive or a disk.
How do I view attachments? | back to top
You can view an attachment by simply clicking the attachment link to download. It then can be opened using the appropriate software on the local machine.
What file types can be sent as attachments? | back to top
Files with extensions such as, but not limited to, .doc, .docx, .html, .pdf, .rtf, .xls can be sent as attachments. The email system blocks the sending of attachments with file extensions such as, but not limited to, .exe, .app, .zip, .js, .pst, .bat, etc. These files are blocked to help prevent unwanted programs from running on your computer.
Can I send links to web pages in my messages? | back to top
Yes.
In which languages is email available? | back to top
Currently MC Email supports only English.
Will email messages I move to my trash folder be automatically deleted? | back to top
Email messages in your trash folder may be automatically deleted on a regular basis, especially if you are nearing the max storage quota for your email account.
You can also manually delete email messages in your trash folder to free up storage space. To do this, go to "Manage Folders" from your main email window. Then click on "Empty Trash."
If you do not want certain email messages to be deleted, do not store them in the trash folder. Keep them in your inbox or create a folder(s) and move the messages to a folder(s). Note: All messages stored in folders, including the inbox, take up storage space.
Can I use this e-mail account for non-college related activities? | back to top
Use of this email account is governed by the Montgomery College Acceptable Use Policy and the Student Code of Conduct.
How long can I keep my email after I stop attending MC? | back to top
Your email account will become inactive after 12 consecutive months of no enrollment activity.
What about spam? | back to top
College email systems are protected by appropriate spam filtering/anti-virus technologies.
What should I do about a message that asks for personal information? | back to top
Never give out personal information via email! Montgomery College communications will not ask you to send personal information via email.
Can I look up another student’s email address? | back to top
This function is available only within courses or groups as allowed by the instructor. These users will have e-mail distribution lists for the respective course or group.
What kinds of external devices (phones, PDAs) can I use to access my email? | back to top
Access to email via cell phones, PDAs, etc. is not accommodated at this time.
What if I have other questions about MC email? | back to top
Call the Student Response Center at 240-567-5000 and choose option #2. Or follow the “help” links in My MC for more detailed instructions on using email.