Skip to main content

ITI 425 - Salesforce Fundamentals

Registration Option: Open Enrollment

Total Course Hours: 10

If you do not see a class listed in our catalog, it is not available for registration at this time.


Salesforce Fundamentals ITI425 (face to face) or ITI438 (remote learning)

This course will provide you with an understanding of what is possible with the Salesforce platform, its specific applications, and their business values and benefits. In this course, we walk you through the basics of the Salesforce platform including Salesforce objects and the Sales Cloud data model, customizations to support your business process and goals, and how to get data into Salesforce. By learning the features and processes of the platform, you will be able to successfully use Salesforce and have a foundational knowledge to learn more about Salesforce administration


This course has no prerequisites.


  • Develop an understanding of the fundamentals of Salesforce applications and business values and benefits.
  • Learn what Salesforce can do to support your business processes and goals.
  • Use your foundational knowledge of Salesforce to be able to transition to Salesforce Administration.