Meet with a Counselor/Advisor
We're here to help you plan your education and meet your academic goals. There are various ways students can connect with someone in counseling and advising. Click on the "Chat with Us" button below for help accessing our virtual and on-campus services. Students with disabilities: Learn how to schedule an appointment with Disability Support Services (DSS).
Ways to Connect with Counseling & Advising
Live Chat with Us
Best for quick advising questions that can be answered by a Counselor within 5-10
minutes.
Live Chat Hours:
Monday-Friday, 9:00 a.m.–4:00 p.m.
*Hours may change at any time.
Virtual Assistant (Chatbot) Hours: 24/7
Click on the “Chat with us" button.
Schedule an Appointment (Virtual or In Person)
Best for comprehensive advising needs.
Appointments must be scheduled in advance through Starfish (this option is not for drop-ins).
Appointment Availability:
Monday through Friday: 8:30 a.m.–11:30 a.m. EST.
If no appointments are available, use drop-in advising Monday through Friday: 12:00
p.m.–4:00 p.m. EST for same-day support.
Virtual meetings are held via Zoom or phone.
In-person meetings are available on all three campuses.
Use Starfish to schedule:
- Virtual Meeting new window
- Germantown Campus Meeting new window
- Rockville Campus Meeting new window
- Takoma Park/Silver Spring Campus Meeting new window
- East County Education Center Meeting new window
After scheduling, you'll receive a confirmation email with instructions to your Montgomery College email account.
If you need help scheduling a meeting or to request a meeting outside of normal hours, fill out our request form new window.
Talk to a Counselor Virtually Today (No Appointment Needed)
For the fastest access to a counselor, please use our virtual drop-in service.
No appointment is required.
Start with a brief virtual check-in and we will:
- connect you with a counselor the same day, or
- help you find the next best step
Students may also visit in person during drop-in hours.
Drop-In Hours:
Monday–Friday: 12:00 p.m.–4:00 p.m. EST
Send a Question to Us
Best for quick questions about a specific/concrete issue that can be answered quickly by a Counselor.
Contact form available 24/7; Response time is within two business days.
SEND A QUESTION
