To create a My Elluminate Account, go to http://www.elluminate.com/ and select the My Elluminate icon on the top of the page.

On the My Elluminate page are following tools:

1. Center - display a search for online training sessions from Elluminate for which you registered

2. Left - access to an Orientation, Help, Time Zone Converter, lauch of private Elluminate Live Session for practice

3. Tabs at the top

• Profile (create a profile that is viewable whenever you participate in a session)
• Utilities (view a list of recordings of training sessions from Elluminate in which you participated, enroll and drop Elluminate sponsored training sessions)
• Software (Elluminate requires a free download of Java Web Start software)

Moderator training is available in two different formats - all are free!

• Link to Live Elluminate Moderator training session schedule
• Link to Pre-recorded Elluminate Moderator training sessions

Getting Help

• Elluminate Support Page includes help for first-time Elluminate Live! users, Technical Tips, Tools, Resources and Technical Bulletins.
• Elluminate Help Desk includes FAQ on how to use the SAS; lists Known Issues, Errors and Other Messages; lets you chat with an Elluminate customer support representative; and enables you to submit a Trouble Ticket (problem report).
• Telephone Support:
  • Elluminate Live! Support: Call toll-free in North America 866-388-8674 (option 2). International users call +1 703-956-3812.