If you have what appears to be an ongoing technical problem with WebCT, please be sure to call the WebCT Helpdesk at US +1 8886915059 Call . It's extremely important that the Helpdesk be aware of technical problems so that, if necessary, the ticket can be escalated to the attention of the Blackboard company. Without a record of registered tickets with the Helpdesk, the system administrators can't develop a clear picture of potential system-wide problems.