Student Services, Financial Assistance, and Resources
For any assistance during this time, contact your ACES academic coach or visit acesmontgomery.orgnew window.
A collegewide program, ATPA offers embedded classroom support and one-on-one academic coaching to students enrolled at any campus or taking classes remotely.
First, schedule an appointment with a counselor via Starfish. The counselor will provide guidance.
Student Financial Services (Accounts Receivable) can assist you with payments, cashier services, refunds, third party sponsorships, and more.
Ensuring everyone's health and safety is our top priority. All financial services can be offered remotely.
See Payment Options for more information.
- MyMC is your resource for your student account information. To access your student account, make payments, set up a payment plan, set up an eRefund account, view your account history or bills, you can log into MyMCnew window.
- Tuition Rates
- Payment Optionsnew window: How to pay for your courses.
- Payment Deadlines: Pay by the deadline to avoid having your courses dropped for nonpayment.
- Setting Up a Tuition Installment Plan (TIP): Pay for courses with interest-free tuition installment plans.
- Tuition Refund Policy: How and when you can get tuition refunds.
- Setting Up an Electronic Refund: The fastest way to receive tuition refunds.
- 1098-T Information
- Third Party Sponsors/Sponsor Billing: If you have an employer or other agency assisting you with your tuition and fee charges such as an employer, the military, or other agencies. You may also submit your questions about third party payments to email@example.com.
Disability Support Services (DSS) is currently offering services to students remotely during our regular business hours of Monday-Friday, 8:30 a.m. to 5 p.m. See DSS Remote Operations for information for new and current/returning students.
Students may enroll in college courses while still attending high school, providing an educational experience beyond what is available at the secondary level.
See Financial Aid Remote Service Options for the best ways to contact the financial aid office. You can call 240-567-5100, submit our online contact form, or schedule a remote appointment.
- To turn in a required financial aid document, send through US mail to our Germantown campus. Secure dropboxes are also available in campus security offices.
- Many financial aid forms can be submitted electronically.
- For information about the status of your financial aid application, loan application, SAP appeal, or student refund, contact us. You can also check your financial aid account on MyMC.
- For help with the FAFSA, contact us or see How to Apply for Financial Aid.
Our three campus libraries will reopen on Monday, August 2, in addition to providing continued virtual services. Visit the Library Reopening Information page for news on available services, spaces, hours, and health and safety guidelines.
Lifelong Learning programs offer a wide range of opportunities and activities throughout the county for 50+ Learners and are a resource to enrich your life.
Go to New Student Orientation to complete orientation online and have your registration hold removed.
See the Peer2Peer program for:
- Information on virtual Peer Support Groups
- Information on virtual educational programming related to mental health, opioids, and more
- Raptor Central weekly hours of operation for phone calls, walk-in and virtual zoom appointments.
- You can contact Raptor Central at 240-567-5000 or through the Raptor Central Online Request Formnew window.
The Office of Records and Registration is currently offering remote support with the following services, Monday-Friday, 8:30 a.m. to 5:00 p.m.:
- Appeals (Academicnew window, tuition refundnew window, residencynew window, general educationnew window)
- Dream Act
- Enrollment verification requests
- Graduation application (PDF, )
- Health Sciences application
- Information changes (address, name, social security number, visa, citizenship)
- Involuntary withdrawals (PDF, )
- Major changes
- Reactivations (PDF, )
- Transcript evaluation and reverse transfer
- Special Tuition Waivers
- Veteran certification
Click on a link for information. If you need additional help, you can request support through our Online Request Form or contact us at 240-567-5000.
Contact the Dean of Student Affairs Office on your campus for:
- General student needs, guidance, and concerns
- Questions about student conduct
- Behaviors of concern
- College transfer reports
- Letters of recommendation
- General academic-related questions
See the Student Health and Wellness (SHaW) Center for:
- Access to stress relieving activities like meditations and other coping skills
- Access to community resources for food, mental health services, and others
- For updated information on the Fuel For Success food distribution
The TRIO EOC helps students make appointments to fill out admission and financial aid paperwork with staff.
For the MDVA VSO, contact Joseph Thornton at the Camp Springs Officenew window.
Review more general information here.
- Montgomery County Health Department Disease Control Line: 240-777-1755
- Montgomery County COVID-19 Information Portalnew window
- COVID-19: Emergency Assistance Relief Payment (EARP)new window
- School-Age Subsidy Programnew window
- Montgomery County - Deaths by Zip Code (map)new window
- Montgomery Cares Clinic Locationsnew window
- Information from Several Internet Providersnew window about internet access for low-income households.
- Connect Montgomery Supports Digital Equity: helping county residents to have reliable internet, a computer, and training. Information in English (PDF, ) or information in Spanish (PDF, ) .
- The Emergency Broadband Benefitnew window, a new federal relief program, is now available and offering a discount of up to $50 on monthly broadband for qualifying households.
- Montgomery County Public Librariesnew window: Get access to free online classes, Lynda.com, and other educational opportunities with just your library card.
If you are behind on rent and/or facing risk of eviction, the county has resources to help.
- Renters: Avoiding Eviction and Working with Landlordsnew window
- COVID-19: Rent Relief Program - Phase 2new window: Add yourself to the waitlist now.