Meet with a Counselor/Advisor
Wednesday, November 27, 2024–December 1, 2024: College closed for Thanksgiving holiday
Thursday, December 12, 2024: Rockville Campus closed at noon. Virtual and in-person services remain open on the Germantown and TP/SS campuses during our regular hours of operation
We're here to help you plan your education and meet your academic goals. There are
various ways students can connect (PDF, 
) with someone in counseling and advising.
Click on the "Chat with Us" button below for help accessing our virtual and on-campus services.
Students with disabilities: Learn how to schedule an appointment with Disability Support Services (DSS).
NEW STUDENTS | RETURNING STUDENTS | FACULTY AND STAFF
Ways to Connect with Counseling & Advising
Live Chat with Us
Best for quick advising questions that can be answered by a Counselor within 5-10 minutes.
Live Chat Hours:
Monday-Wednesday, 9:00 a.m.–3:00 p.m.
Thursday-Friday, 10:00 a.m.– 2:00 p.m.
*Hours may change at any time.
Virtual Assistant (Chatbot) Hours: 24/7
Click on the “Chat with us" button.
Send a Question to Us
Best for quick questions about a specific/concrete issue that can be answered quickly by a Counselor.
Contact form available 24/7; Response time is within two business days.
SEND A QUESTION
Meet with Us Virtually or In Person
Best for comprehensive advising needs.
Hours of Operation:
Monday through Friday: 8:30 a.m.–5:00 p.m. EST
Virtual meetings are held via Zoom or phone.
In-person meetings are available on all three campuses.
Use Starfish to schedule:
- Virtual Meetingnew window
- Germantown Campus Meeting new window
- Rockville Campus Meetingnew window
- Takoma Park/Silver Spring Campus Meetingnew window
After scheduling, you'll receive a confirmation email with instructions to your Montgomery College email account.
If you need help scheduling a meeting or to request a meeting outside of normal hours, fill out our request formnew window.
Check in for Your Meeting
Check in for your scheduled in-person, on-campus appointment:
- Germantown Check-innew window
- Rockville Check-innew window
- Takoma Park/Silver Check-innew window
No drop-ins; meetings must be scheduled via Starfish. Learn how to schedule a meeting in Starfish.
New Students
Make sure you’ve completed the steps below. Once you’ve completed all the steps, you are ready to meet with someone in Counseling & Advising.
Complete the admissions application and related admissions tasks. See Step One on the How to Apply and Register page for details.
Claim your MyMC account, set up your MC email account, and determine if you need to take placement tests. See Step Two on the How to Apply and Register page for details.
Complete the following:
You are also strongly encouraged to participate in First Year Experience (FYE) Activities and/or enroll in a First Year Seminar course.
Returning Students
Faculty and Staff
Starfish
Starfish is a tool that connects students with some members of their success network and helps us improve the way we support student success.
Login to StarfishCounseling & Advising
For scheduling in Counseling and Advising, direct students back to this page or to the scheduling request formnew window. For behaviors of concern, submit an incident report.
Contact InformationDisability Support Services Referrals
To apply for or renew accommodations, direct students to the DSS Student Information and Resources page.
Frequently Asked Questions
