Academic Resources and Technical Support

Online Academic Resources for Students

As a student at MC, you can take advantage of online tutoring, on-campus learning centers, library resources, and Blackboard tutorials. 

Drop in with a tutor and interact in real time. Send an Offline Question and receive a reply from a tutor. Use Scheduled Tutoring to set up a session at least 48 hours in advance to interact in real time.

How to Access Smarthinking: 

  • Log in to MyMC
  • In the menu section at the top of the screen, Click “My Classes”
  • Scroll down below “Need Some Help With Your Classes?”
  • Click the “Smarthinking Online Tutoring” link

This series of videos will introduce you to the resources and services at the Montgomery College Libraries that are especially useful for Distance Education students. Visit the Online Library Orientation for Distance Education Studentsnew window.

Montgomery College offers a variety of services and supports through our discipline-specific Learning Centers.  These assist students in meeting the rigors of academic coursework. The Centers provide tutoring, graphic calculator loan programs, study group areas, textbook loans, and open labs. They also support students in all classes that require reading, writing, speech, American English pronunciation, and world languages. Visit the Learning Centersnew window.

Need help with Blackboard Learn? Get familiar with Blackboard features in minutes. Watch short, engaging Blackboard Help videos on our YouTube channel. You can see the full list of student videos and choose which ones you want to watch.  Or you can view multiple videos in a row about a particular topic using the playlists. Watch the Blackboard tutorialsnew window.

Blackboard Collaborate offers live audio/video, break-out discussions, and archived class sessions. Your professor will let you know ahead of time if there is a Blackboard Collaborate session in the online course.

If you need support on how to use Collaborate, visit the Blackboard Collaborate websitenew windownew window.

Students can also review the Blackboard Collaborate Tutorial (PDF, Get Adobe Acrobat PDF Reader.-Link opens in new window.) .

Technical Support 

For help with Blackboard and MyMC, contact the IT Help Desk at 240-567-7222 or

For 24/7/365 online chat with a certified Blackboard support representative, go to the Blackboard Technical Support Websitenew window.

Course specific questions (such as those about assignments, tests, grades, and course content) should be directed to your instructor only.

Accessibility at MC

Montgomery College is committed to providing equal opportunity to persons with disabilities, including equal access to education, employment, college programs, services and activities provided through information technology. Learn more about Accessibility at MCnew window