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Current/Returning DSS Student Information

Welcome back, returning students!  DSS is expanding your self-service options through Accommodate, our online DSS system.  Please see the below options that are available to you.

Renewing Accommodations

Accommodations need to be renewed each semester.  Here's how!

Complete your Semester Requestnew window at least 2 weeks before the start of every semester (Fall, Winter, Spring, Summer) to ensure timely services.  Requests received less than 2 weeks before the start of the semester or after the semester has started will be processed in the order they are received.

  • Captioned video instructionsnew window for the Semester Request process.

  • Step-by-step written instructions (PDF, Get Adobe Acrobat PDF Reader - Link opens in new window) for the Semester Request process.

  • It is important that you only create one semester request at a time.  For example: if you are taking courses in Winter and Spring please create a Winter request and wait until you have received your Winter letter before creating your Spring request.

  • If you are unable to complete the online Semester Request, please email or call us at 240-567-5058 during our regular business hours.

    • If you are a returning student who has not received an Accommodation Letter since Fall of 2022, you might not be able to complete this process.  Please contact DSS if this is the case.

Meeting with Your DSS Counselor

It is important to keep in touch with your DSS counselor.  Here are ways to connect with them.

Current students who have already established accommodations with our office can request an appointment onlinenew window.  Follow our step-by-step written instructions (PDF, Get Adobe Acrobat PDF Reader - Link opens in new window) , or watch the video directions (coming soon!).  Students may also contact their DSS counselor directly via email to schedule an appointment.  If you have general questions or do not know who your DSS counselor is, email

DSS counselors meet with students by appointment only.  Appointments can be conducted in one or more of these ways:

  • Zoom appointments:  This options allows the DSS counselor to visually and verbally share information during your appointment.  You will receive an email with your counselor's Zoom link prior to your appointment.  It is important for this type of appointment that you be in an area where you have a reliable, stable internet connection and a minimal amount of background noise or activity.  This is a great option if you would prefer a visual experience.

  • Phone appointments:  On the day of your appointment, your assigned DSS counselor will contact you at the phone number you provided during the appointment scheduling process.

  • In-person appointments:  Are available on a limited basis and must adhere to safety protocols:

    • If it is necessary to bring a family member, aide, or other assistance please inform us when scheduling the appointment.

    • Face coverings (masks) that cover your mouth and nose are encouraged for all individuals who visit DSS.  Counselors may request that you wear a mask if meeting with them in person.

    • Before coming to DSS, assess your own health for new symptoms: fever (100.4 F or higher), chills, cough, sore throat, muscle aches, headache, loss of taste or smell, congestion or runny nose, nausea or vomiting, diarrhea.  If you feel unwell, please do not come to our office.  Please contact us to reschedule the appointment.

    • Remember to monitor your email in case we need to contact you before your appointment.