Technical writers, also called technical communicators, produce instruction manuals and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information among customers, designers, and manufacturers. Technical writers perform the following duties:
- Determine the needs of end users of technical documentation
- Study product samples and talk with product designers and developers
- Work with technical staff to make products easier to use, and thus need fewer instructions
- Organize and write supporting documents for products
- Select photographs, drawings, diagrams, and charts that increase users’ understanding
- Get usability feedback from customers, designers, and manufacturers
- Revise documents as new issues arise
Technical Writing Certificate
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