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Remote Service Options

There are various ways students can connect with someone in the Office of Financial Aid.

By Phone

Phone: 240-567-5100 

Monday, Tuesday, Wednesday and Friday:  10:00 a.m.–2:00 p.m.
Thursday:  9:00 a.m.–noon

Outside of our phone hours, you may continue to submit questions by email. 
You can also ask a financial aid question to “Monty”, the chatbot on this webpage.

By Email

Best for quick questions about specific and concrete issues.

Responses to email messages have been suspended through Friday, October 15. Documents requiring a Financial Aid Representative’s signature will continue to be processed.  All other email inquiries should be sent again starting October 18.



By Appointment

Best for comprehensive financial aid advising needs.

Remote appointments will be provided via web conferencing, phone, and/or email.

Additional instructions will be included in a confirmation message sent to your Montgomery College email account after scheduling.

In person appointments are available on most Tuesdays and Thursdays between 9 a.m. and 5 p.m.
Virtual Financial Aid Counseling appointments are available on most Mondays and Wednesdays between 9 a.m. and 7p.m.

Schedule a virtual appointment Schedule an in-person appointment
Please use regular mail to submit your documents to the Financial Aid Office.  DO NOT mail documents using FedEx, UPS, Overnight Delivery or return receipt requested because it will be returned to you. 

Please mail all required Financial Aid requested documents to:

Office of Student Financial Aid
20200 Observation Drive, SA -110
Germantown, MD  20876