Remote Service Options
There are various ways students can connect with someone in the Office of Financial Aid.
Monday, Tuesday, Wednesday and Friday: 10:00 a.m.–2:00 p.m.
Thursday: 9:00 a.m.–noon
Outside of our phone hours, you may continue to submit questions by email.
You can also ask a financial aid question to “Monty”, the chatbot on this webpage.
Responses to email messages have been suspended through Friday, October 15. Documents requiring a Financial Aid Representative’s signature will continue to be processed. All other email inquiries should be sent again starting October 18.
Remote appointments will be provided via web conferencing, phone, and/or email.
Additional instructions will be included in a confirmation message sent to your Montgomery College email account after scheduling.
In person appointments are available on most Tuesdays and Thursdays between 9 a.m. and 5 p.m.
Virtual Financial Aid Counseling appointments are available on most Mondays and Wednesdays between 9 a.m. and 7p.m.
Please mail all required Financial Aid requested documents to:
Office of Student Financial Aid
20200 Observation Drive, SA -110
Germantown, MD 20876